Order Fulfilment Specialist (Medical) | S$3,200 basic + Bonus

Order Fulfilment Specialist

We are an established company in the medical supplies industry, committed to delivering quality healthcare products and reliable services to our customers. With a strong focus on teamwork, efficiency, and customer satisfaction, we provide a supportive environment where employees can grow and develop their careers.

• S$2,500 - S$3,500 basic + Variable Bonus
• 5-day work week (Monday to Friday), 8:30AM – 5:30PM
• Yishun Industrial Street 1

Job Responsibilities

As an Order Fulfilment Specialist, you will play a key role in ensuring smooth coordination between customers, sales teams, and internal departments.

Your responsibilities include:

• Handling customer inquiries via phone, email, and face-to-face communication
• Providing prompt and professional customer support
• Processing orders, quotations, and delivery requests accurately
• Coordinating with internal departments to ensure timely fulfilment
• Managing customer records and transaction details
• Resolving customer concerns efficiently and professionally
• Supporting the sales team with administrative and operational tasks
• Ensuring excellent customer satisfaction and service standards

• Minimum GCE ‘N’ or ‘O’ Level qualification or equivalent
• 1 year of relevant working experience in customer service or sales support
• Basic computer knowledge and familiarity with common office applications