Sales Admin Support

Job Summary

We are seeking a detail-oriented and organized Sales& Administrative Support to assist both the sales and production teams. This role plays a critical part in ensuring accurate order processing, smooth coordination between departments, and timely communication with customers and internal stakeholders.

Key Responsibilities

• Prepare and process sales quotations, sales orders, and purchase orders
• Maintain and update customer records in CRM/ERP systems
• Handle customer communication regarding order status, pricing, and delivery schedules
• Track orders and follow up on open items with customers or sales representatives

• Issue and update production work orders
• Coordinate with production planners and supervisors regarding job progress
• Maintain job folders, drawings, and revision control records
• Support inventory checks and material tracking
• Update production schedules and monitor job completion

• Serve as a liaison between Sales, Production, Planning, and Logistics
• Support shipping documentation and delivery coordination
• Assist with quality documentation, reports, and records
• Ensure document accuracy and version control

• Prior experience in sales administration, manufacturing support, or an operations role preferred
• Familiarity with ERP/MRP systems and CRM software
• Strong computer skills (Microsoft Excel, Word, Outlook, Google Workspace)
• Excellent organizational and time management skills
• Strong communication and problem-solving abilities
• Ability to handle multiple tasks in a fast-paced environment
• Basic understanding of manufacturing processes is an advantage

• Experience handling technical drawings or specifications
• Inventory or production scheduling exposure
• Knowledge of quality control processes and documentation
• Good customer service mindset