Desktop Engineer

• Work location: Ang Mo Kio Area
• Working hours: 8.30am - 6pm (Mon - Fri)
• Salary: up to $3450 + $50 mobile allowance
• Upon end of contract, incentive of performance bonus up to 1 month basic salary subject to performance and recommendation by supervisor

What we're looking for:

• Singaporean (Need to clear Mandatory pre-employment check)
• Mandatory Skills in supporting Windows 11
• 2 - 4 yrs of relevant Desktop Engineer experience
• Higher Nitec / Diploma in IT
• Might need to be on standby if required

What you'll be doing:

• Responsible for the construction, testing, installation, operations & facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform on research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems.
• Manage systems changes through change request process & provide status reports to the relevant parties.
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Established facility management standards/best practices to ensure operation consistency across project/facility management teams.

ES Recruitment Pte Ltd (09C4235)

Hong Chiew Guat (R1219860)