L3 Support Engineer (C# .Net)

L3 Support Engineer (C# .Net) - Singapore

We are seeking a C# Software Engineer to join our team, focusing exclusively on the maintenance and enhancement of existing applications. This role is ideal for engineers who enjoy diving deep into complex systems, resolving issues, and ensuring system stability.

You will be responsible for L2 - L3 Support, Bug fixing, root cause analysis, testing, and performance tuning, working within a enterprise level systems with built from scratch environment.

Salary Range: $6000 - $8500

Key Responsibilities:

• Investigate and resolve software defects in existing C# .NET applications.
• Perform detailed root cause analysis for reported issues and propose sustainable solutions.
• Collaborate with QA and business teams.
• Optimize and refactor code for improved performance and maintainability.
• Review logs and metrics to diagnose system behavior and recommend improvements.
• Work closely with team members to ensure timely delivery of fixes and patches.
• Document resolutions and updates in internal knowledge bases.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• At least 4 years of experience in C# .NET software application.
• Familiarity with SQL Server and writing/debugging SQL queries.
• Strong knowledge of OOP, design patterns, debugging, and exception handling.
• Experience with Visual Studio, Git, and issue tracking tools like JIRA.
• Experience working on large-scale enterprise applications.
• Familiarity with CI/CD pipelines (e.g., Jenkins, Azure DevOps).
• Experience in an Agile environment is a plus.
• Exposure to performance tuning and profiling tools.
• Basic knowledge of front-end technologies like ASP.NET, HTML, or JavaScript is a plus.
• Excellent analytical and troubleshooting skills.
• Strong communication and collaboration abilities.

This is a 1 year contract to start, renewable and convertible to permanent.