Service Desk Engineer (ENTRY LEVEL) | West - Toa Payoh
TEMPSERV PTE. LTD. Toa Payoh Full-time
Responsibilities:
- Monitor enterprise IT networks, server systems and commercial clouds.
- Single point of contact with customers/users, resolver groups, third party service providers and other departments
- Answer hotline calls and respond to e-mails within agreed timescales
- Take ownership of incidents/service requests reported by users, track the incidents/service requests and ensure closure within agreed timescales
- Maintain documentation and comprehensive records of issues and problems
Requirements:
- Diploma in Information Technology/Computer Sciences/ Telecommunication
- Entry level are welcome to apply.
- Possess a class 3/3A driving license is a must
- Strong teamwork and communication skills
- Excellent customer service skills
- Prior experience in Network Operations Centre (NOC) environment preferred
- Only Singaporean may apply.
Interested candidates, please send your updated CV to ShaneNg@tempserv.com.sg
Tempserv Pte Ltd (06C3645)R1983591
TEMPSERV PTE. LTD.Geylang, 4 km from Toa Payoh
Responsibilities:
• Monitor enterprise IT networks, server systems and commercial clouds.
• Single point of contact with customers/users, resolver groups, third party service providers and other departments
• Answer hotline calls and respond to e...
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