Executive Officer (Process Improvement) @ Geylang Bahru / Up $4800
Leading Utilities Group company
Duration: 12 months extendable/convertibleWorking Location: Kallang Sector
Working hours: 08.30am – 6.00pm (Monday to Friday)
Job Responsibilities
Core Operations- Issue and validate Purchase Orders (PO), Work Orders (WO), and Contract Confirmations (CC) for construction and installation works.
- Maintain and update the resident database, including onboarding, sign-ups, and cancellations.
- Process contractor invoices and ensure timely payments.
- Manage invoicing and collection of payments from residents.
- Prepare management reports and dashboards to track operational performance.
- Analyze data trends to identify areas for improvement and support strategic planning.
- Administrative & Project Support
- Assist the management team with project coordination and administrative tasks.
- Liaise with internal and cross functional departments to ensure alignment and timely execution of deliverables.
- Lead the transition of the billing process to reduce manual intervention and optimize manpower.
- Develop and enhance SOPs and Business Continuity Plans (BCPs) to ensure business continuity
- Establish governance frameworks across functions to ensure compliance with company policies and facilitate transition into Business-As-Usual (BAU) operations.
- Ensuring regulatory and operational compliance
- Driving continuous improvement
- Minimum 3–5 years of experience in administration, backend operations and process improvement
- Proven experience in defining, mapping and maintaining process frameworks
- Advanced Microsoft Office skills, especially Excel (pivot tables, formulas, dashboards), Power BI
- Experience using Salesforce for resident or customer relationship management.
- Familiarity with ServiceNow for workflow automation, ticketing, or service management.
- Comfortable working with data visualization tools and enterprise systems.
- Meticulous and organized, with a strong attention to detail.
- Analytical mindset with the ability to interpret data and generate insights.
- Proactive and resourceful, able to work independently and collaboratively.
- Excellent communication and interpersonal skills
- High integrity and commitment to governance and compliance.
- Ability to work independently and as part of a team
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.
Contact number: 9154 2691
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy
PERSOLKELLY Singapore Pte Ltd- RCB No. 200007268E
- EA License No.
- Reg. R21103145 (Ng Shao Ze)
This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions.e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.