Customer Service Executive - Woodlands

Company

Stalford Learning Centre

stalford.edu.sg

Designation

Customer Service Executive

Date Listed

22 Jul 2025

Job Type

Entry Level / Junior Executive

Intern/TS

Job Period

From Aug 2025, Permanent

Profession

Customer Service / Communications

Industry

Early Childhood Care and Education

Location Name

Slim Barracks Rise, Nanyang Technological University (one-north), Singapore

Address

11 Slim Barracks Rise, Singapore 138664

Map

Allowance / Remuneration

$800 - 1,500 monthly

Company Profile

Stalford Learning Centre is a leading name in the private education industry, dedicated to helping students achieve their academic goals. We are looking for a customer-oriented and proactive Customer Service Executive to be the face of our centre and ensure a positive experience for our students and parents.

Job Description

Key Responsibilities:

• Serve as the primary point of contact for all walk-in customers, parents, and students.
• Attend to enquiries via phone, email, and in-person, providing accurate information on our courses, schedules, and programmes.
• Effectively converse in both English and Mandarin to liaise with a diverse range of clients.
• Manage student registration and process course fee payments accurately.
• Provide essential administrative support to our teaching staff, including the preparation of materials and attendance tracking.
• Maintain the front desk and general environment of the centre, ensuring it is tidy and welcoming.
• Perform general administrative duties as required to ensure the smooth operation of the centre.

Requirements:

• Minimum GCE 'O' Level, Diploma, or equivalent.
• Must be bilingual and able to converse fluently in both English and Mandarin to communicate with our Mandarin-speaking students and parents.
• Previous experience in customer service, front desk, or administrative roles is highly advantageous.
• A friendly, patient, and professional demeanor.
• Strong interpersonal and communication skills.
• Able to work independently and as a collaborative team member.

Working Hours:

• This is a full-time position based on a 5-day work week.
• Applicants must be willing to work on both weekends (Saturday and Sunday).
• The role requires working on a rotating shift schedule, with weekday shifts ending at 9:30 PM.

Application Instructions

Interested candidates are invited to submit their resume to [email protected]

Kindly note that only shortlisted candidates will be notified.

Apply for this position