Account Executive (Channel Sales)
Simba Telecom Tampines Full-time
About the role:
We are looking for self-starters to join SIMBA Telecom as a Sales or Account Executive to build and retain relationships with our corporate clients & strategic partners. Key responsibilities include identifying new business opportunities, maximise distribution to grow business revenue.
The key duties and responsibilities of the role include (but are not limited to):
- Dealer Relationship & Channel Management
- Build and manage strong, trust-based relationships with open market dealers and retailers.
- Serve as the primary liaison between the telecom company and open channel partners.
- Conduct regular field visits to assess dealer needs, provide support and reinforce loyalty.
- Sales Target Achievement
- Drive sales of telecom products such as:
- Prepaid/postpaid SIM cards
- Ensure monthly and quarterly targets are met across volume, revenue and activation KPIs.
- Territory Planning and Execution
- Design and execute route plans for regular dealer engagement.
- Ensure market coverage and penetration across assigned geographic zones.
- Analyze dealer performance metrics to identify gaps and growth opportunities.
- Stock & Inventory Management
- Ensure dealers maintain sufficient stock of SIM cards and promotional materials.
- Co-ordinate with vendors to manage timely stock replenishment.
- Promotional Activities and Campaigns
- Roll out new Campaigns
- Distribute merchandising materials (e.g. posters, banners, decals) and ensure brand visibility
- Market Intelligence & Competitor Tracking
- Collect and report real-time insights on:
- Competitor pricing and offers
ii. Market trends and dealer sentiment
iii. Customer switching behavior (churn)- Provide actionable feedback to marketing and product teams for strategic adjustments.
- Training and Capability Building
- Train dealers on how to pitch and activate promotions to end customers.
- Train dealers and their staff on new product launches, activation/registration processes and compliance policies.
- Support digital literacy among dealers for app-based SIM activation and recharges.
- Revenue Assurance & Compliance
- Monitor SIM card activation quality and avoid fraudulent.
- Ensure dealers follow regulatory, internal processes and compliance policies
- Reporting & Data Management
- Maintain detailed records of:
- Daily dealer visits and engagements
ii. Sales performance
iii. Market feedback and escalate issues- Submit structured reports to sales manager or trade marketing teams
The candidate should possess the below qualities to fulfil the needs of the role:
- Minimum 2 years of relevant experience in Sales, Business Development, Account Management or Partner Management.
- Minimum Diploma in any discipline
- Passionate in engaging internal & external partners of all levels
- Strong interpersonal skills & curious complemented with problem-solving, resilient & growth mindset
- Analytical mindset with comfort in using excel as reporting dashboards
- Deep understanding of telecom retail dynamics (SIMs, top-up, churn, bundling)
- Class 3 driving license with own transport
- Ability to work independently and travel extensively
UPSTampines
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