Front Desk / Receptionist - Bukit Merah

We are seeking a friendly, organized, and highly motivated Clinic Receptionist to be the first point of contact for our valued patients. You will play a crucial role in ensuring the smooth and efficient operation of our clinic, providing administrative support, and creating a welcoming atmosphere that reflects our commitment to patient care.

Key Responsibilities:

• Welcome Patients: Be the friendly first point of contact for everyone who comes into the clinic.
• Manage Appointments: Handle scheduling, rescheduling, and confirming appointments.
• Handle Enquiries: Answer patient questions about our services, appointments, and general clinic information.
• Patient Admin: Assist patients with registration, keep their records up-to-date, and manage payments.
• Keep Things Running: Ensure the reception area is tidy and welcoming, manage clinic supplies, and help with daily admin tasks like filing or scanning.
• Support the Team: Work closely with our physiotherapists to help coordinate patient flow and communication.

Working Hours: 9:00 am – 6:00 pm, Monday to Friday, and 9:00 am – 3:00 pm on alternate Saturdays.

Requirements and Qualifications:

• Experience: Previous relevant experience is preferred.
• Positive Attitude: A genuinely warm, friendly, and positive outlook. We're looking for someone who brings a good vibe to our patients and team!
• Education: Minimum GCE 'O' Level / 'N' Level, ITE Certificate, or equivalent.

How to Apply:

Interested candidates are invited to submit their resume to jianling.oon@transcendphysiotherapy.com.

We thank all applicants for their interest, however, only shortlisted candidates will be contacted.