[ref. t9451921] Front Desk Receptionist
Heguru Education Centre Pte Ltd Punggol Full-time
Join Our Team as a Front Desk Receptionist! ?
We are on the lookout for an enthusiastic and customer-focused Front Desk Receptionist to be the welcoming face of our education centre!
As the first point of contact for students and their families, you will play a key role in creating a warm, professional, and reassuring experience from the moment they walk through our doors.- About the Role
This is a full-time position where you'll provide top-notch front desk and customer service support.
?️ Key Responsibilities- Welcome Visitors
- Offer a warm and professional welcome to all students, parents, and guests
- Create a reassuring and positive first impression of our centre
- Handle Inquiries
- Manage incoming calls, emails, and walk-in questions
- Provide accurate and helpful information about our programmes and services
- Manage Student Matters
- Oversee student registration and maintain up-to-date records
- Handle course fee collection and ensure proper documentation
- Customer Relationship Management
- Build friendly and professional relationships with students and families
- Address and resolve concerns with care, empathy, and efficiency
- Provide Administrative Support
- Assist with daily administrative and operational tasks
- Ensure the smooth and efficient running of the centre
- What We’re Looking For
- Excellent Communication: Strong verbal and written English skills
- Organised & Detail-Oriented: Able to multitask and manage time well
- Positive Attitude: Friendly, proactive, and genuinely enjoys helping others
- What We Offer
- Career Development: Opportunities for long-term growth and professional development
- Attractive Remuneration: Competitive salary, annual increment, and year-end performance bonus
- Supportive Team Culture: A warm, collaborative, and supportive workplace
- Variety of Benefits: Perks to support work-life balance and personal well-being
- Work Location
- Working Hours
Off Days: Monday & Tuesday
✨ Be the Heart of Our Centre – Where Every Smile Starts with You! ✨
Apply now and help us make a difference in every family’s journey.
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