Choa Chu Kang - Account Manager / Customer Service Manager
RMS Marine & Offshore Service (Singapore) Pte. Ltd. Choa Chu Kang Full-time
Roles & Responsibilities
- Manage key customer accounts with a strong customer-centric approach
- Act as a bridge between business managers and customers to ensure smooth communication and understanding
- Promote and share the full range of goods and services offered by RMS
- Play a defining role in communication with the Customer Center and HQ Sales team, responding to urgent enquiries and handling complaints
- Drive sales revenue for business in local docking shipyards and site projects through the local branch office
- Lead the team or act as a sounding board and sparring partner for other Key Account Managers in the local branch
- Mentor junior staff on work-related issues and professional development
- Handle customer requests including sales quotations, itinerary changes, re-routing, and last-minute requirements
- Receive and host customers during visits to the local office
- Diploma or higher in a related field, or equivalent experience and training
- Broad knowledge of the shipping industry and chain partners
- Strong customer orientation and problem-solving skills
- Excellent commercial acumen and ability to add value to customers
- Experience maintaining strong relationships with shipping lines and/or ship management
- Minimum 5 years of experience in a similar role
- Proficiency in MS Office and ERP systems
- Strong verbal and written communication skills, fluent in English
- Stress resistant and able to perform under tight schedules
- Adaptable and willing to work in a rapidly changing, growing environment
RMS Marine & Offshore Service (Singapore) Pte. Ltd.Bukit Batok, 3 km from Choa Chu Kang
Roles & Responsibilities
• Manage key customer accounts with a strong customer-centric approach
• Act as a bridge between business managers and customers to ensure smooth communication and understanding
• Promote and share the full range of goods...
KOLORIST PTE. LTD.Toa Payoh, 12 km from Choa Chu Kang
with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process
Qualifications & Requirements...
Toa Payoh, 12 km from Choa Chu Kang
Our Client in the 3PL Industry is currently hiring~
Customer Service Manager | Logistics | Retail | Up to $4800
JOB DESCRIPTION
• Maintain inventory accuracy in customer’s WMS system
• Data compilation & reconciliation related reports
• Achieve...