Warehouse Assistant Manager (TUAS)

We are seeking a dedicated Warehouse Assistant Manager with proven experience in 3rd party logistics (3PL), warehouse operations management, and space utilization planning to support the efficient operation of our warehouse facilities. The ideal candidate will oversee daily activities, manage teams, ensure compliance with service level agreements, optimize space usage, and drive continuous improvement in all operational processes.

• Plan and optimize warehouse space to maximize storage capacity and streamline workflow.
• Plan and allocate manpower resources based on operational demands and business needs.
• Drive warehouse efficiency by leveraging appropriate technology and implementing innovative process improvements.
• Manage departmental profit and loss, monitoring costs and identifying opportunities for costs savings.
• Address and resolve customers’ queries on day-to-day operational matters in a timely manner.
• Attend and present at KPI review meetings with clients to ensure alignment with the service level agreements.
• Develop and implement departmental training plans to enhance team skills and performance.
• Manage and supervise customer service officers, providing guidance and performance feedback.
• Conduct training for new employees to ensure smooth onboarding and adherence to SOPs.
• Maintain a hands-on approach, actively participating in warehouse activities as required.
• Fulfil any other duties as assigned by the management.

Requirements:

• Must have proven experience in 3rd party logistics (3PL) Operations.
• Experience in warehouse operations and space utilization planning.
• Mastery in planning and execution of warehouse operations.
• Mastery in manpower allocation planning and training program development.
• Knowledge of industry certifications including TAPA, GMP, GDP, Halal, and other relevant standards.
• Experience in conducting operational risk assessments and implementing control measures.
• Knowledge of innovation strategies and employment of relevant warehouse technology.
• At least 3 years of experience in a managerial level role
• Proficiency in warehouse management systems (WMS), data analysis tools, and Microsoft Office Suite
• Strong leadership, communication, and client management skills
• Ability to manage departmental profit and loss.
• Diploma or degree in Logistics, Supply Chain Management, Business Administration, or related field preferred.
• Flexible to work extended hours if needed.
• Must have a proven records of long-term commitment and stability in his/her previous roles.

Salary: Competitive salary commensurate with experience.

Interested candidates please submit your updated resume, including your current and past employment with job responsibilities. Only applicants who meet all specified requirements will be considered for shortlisting.