Operational Supervisor - Choa Chu Kang - ref. a77832903

EMPLOYMENT REQUIREMENT / JOB DESCRIPTION

1. Job Purpose

The Operational Supervisor oversees and coordinates all fire protection maintenance and repair works, ensuring compliance with statutory regulations, safety standards, and client expectations. He/She leads a team of technicians and serves as the key operational contact for daily site activities, emergency response, and client communication.

1. Key Responsibilities

• Supervise and lead a team of 5 maintenance technicians including deployment, task assignment, and performance monitoring.
• Plan and coordinate preventive, corrective, and routine fire maintenance activities (fire alarm, sprinkler, hose reel, wet riser, suppression systems, etc.).
• Perform troubleshooting and fault diagnosis of fire system panels, pumps, detectors, and emergency equipment.
• Ensure all maintenance works are carried out in compliance with SCDF, FSSD, and OEM standards.
• Liaise with property/facility managers and clients on service schedules, site coordination, and emergency requests.

• Prepare and submit service reports, defect lists, and repair quotations for client approval.
• Verify and record all service sheets, timesheets, and parts usage from technicians.
• Maintain proper documentation and tracking of inspection results, testing logs, and rectification records.
• Support audit or inspection by authorities (SCDF/FSSD) when required.

• Be on standby rotation for emergency call-outs and after-hours breakdown response.
• Provide on-site guidance to technicians during emergency situations.

1. Qualifications & Requirements

• Diploma / NITEC / Higher NITEC in Electrical, Mechanical, or Fire Protection Engineering.
• Minimum 5 years hands-on experience in fire protection system maintenance (inclusive of supervisory experience).
• Good working knowledge of SCDF requirements, Fire Code, and OEM systems (Notifier, Simplex, Bosch, etc.).
• Able to prepare quotations and work with Microsoft Office tools (Word, Excel, PDF).
• Strong leadership, communication, and coordination skills.
• Must be physically fit and willing to work 6 days weekly (5.5 days regular + standby duty).

1. Remuneration & Benefits

• Competitive salary commensurate with experience.
• Overtime, standby, and site allowances provided.
• Annual leave, medical benefits, and performance incentives as per company policy.

1. Personal Attributes

• Reliable and responsible team leader.
• Proactive in solving site issues and guiding team members.
• Able to handle pressure and respond effectively to emergencies.
• Demonstrates professionalism, safety awareness, and client service orientation.