Customer service coordinator - Choa Chu Kang

We are seeking a highly motivated and passionate individual to be part to our company as Customer Service Coordinator. This individual will support the operation, contribute, and grow together with the company.

Key Responsibilities:

• Provide customer service support via phone and email.
• Prepare shipping documents and import / export documentation by adhering to the SOP in place and invoicing of order once shipments had been closed.
• Monitor and ensure shipments being cleared and delivered as prescribed.
• Ensure Key Performance Indexes are met for all incoming and outgoing activities.
• Coordinate with supervisor for warehouse activities.
• Collaborate with other departments to fulfill orders and ensure timely deliveries.
• Ensure accuracy of all inventories. Maintain accurate records of inventory levels and report any discrepancies.
• Perform of general housekeeping within the workplace
• Maintain a safe working environment.
• Perform any other job-related functions as and when assigned by superior.

Requirements:

• Preferably with minimum 1-year relevant office working experience.
• Able to work in a fast-paced environment, independently and good with teamwork.
• Highly driven with a positive attitude, customer-centric mindset with good interpersonal skills.
• Able to start immediately or within a short notice period will be an advantage.
• Able to commit OT as and when required