[ref. z4101400] Product and Application Specialist (Ortho-K)
Smarthire by SEEK Toa Payoh Full-time
Our client is seeking a Product and Application Specialist (Ortho-K) to join their team!
About Our Client
Our client established in 2013, is a leading provider of comprehensive solutions for optical and ophthalmic professionals. Specializing in the supply and servicing of high-quality instruments, machines, and consumables, our client serves opticians, optometrists, hospitals, eye care clinics, and optical laboratories.With a commitment to customer satisfaction, our client strives to exceed expectations through exemplary service and innovative products.
What you'll be doing?- Provide expert training: Deliver clinical and product training to optometrists and eye care professionals on Ortho-K lenses, enhancing their skills and knowledge.
- Offer fitting support: Assist fitters in selecting, troubleshooting, and optimizing lens fitting, ensuring the best outcomes for patients.
- Conduct educational sessions: Lead workshops, webinars, and one-on-one consultations to share your expertise and support the professional community.
- Gather valuable insights: Collect and relay market and customer feedback to internal teams, contributing to product improvements and customer satisfaction.
- Support product launches: Play a key role in new product launches and promotional activities, helping to drive innovation in the field.
- Foster collaboration: Work closely with sales and technical teams to ensure customer success and maintain high standards of service.
- Optometry background: Candidates with a Diploma in Optometry are ideal for this role, bringing a strong foundation in eye care.
- Open to all experience levels: Candidates with no prior experience are welcomed to apply, as enthusiasm and potential are valued.
- Strong communication skills: Excellent interpersonal and communication abilities are crucial for success in this customer-facing role.
- Willingness to travel: The ability to travel regionally for training and support is important for this position.
- Passion for vision care: A genuine interest in improving visual outcomes through specialty lenses is key to excelling in this role.
How to apply
Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!
We encourage applications from individuals of all backgrounds and abilities who are passionate about vision care and customer support.
All information received will be kept strictly confidential and will be used only for employment-related purposes.
Jobs DB Singapore Pte Ltd | 24C2640
Low Jia Yi | R25127265
#SmartHire
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