Operations Manager (Salon/F&B)
ALL ABOUT O PTE. LTD. Geylang Permanent
Job Responsibilities
- Manage day to day restaurants & salons operations, and ensure a positive outlet image
- Coordinating front and back of the house operations for smooth delivery of services
- Training / coaching of new and current staff on customer service best practices
- Managing staff training, schedules and work performance
- Organize and supervise shifts
- Respond promptly to customer complaints, suggest solutions to resolve complaints
- Ensure compliance with safety and sanitation regulations
- Control operations cost and identify measures to cut wastages
- Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
- Preparing of reports
- Analyze and forecast sales figures to maximize profits
- Bachelor Degree in Hospitality, Retail Management or related field
- Proven management experience in the Beauty & F&B industry
- Strong leadership skills
- Excellent communication skills
- Financial Management skills
- Customer service oriented
- Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
- In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
- Working knowledge of data analysis and performance / operation metrics
HYSSESGeylang
Position Overview
The Retail Operations Manager in Hysses Singapore needs to oversee the day-to-day operations of retail stores, you're required to work in the retail environment ensuring smooth processes, optimal efficiency, and excellent customer...
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Job Responsibilities
• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff...
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