Customer Support Officer - Outbound Calls / 12 months renewable contact - Bukit Merah
EVO OUTSOURCING SOLUTIONS PTE. LTD. Bukit Merah
Responsibilities
- Attend to enquiries and requests via calls and live chat in a professional and prompt manner;
- Update and complete accurate information on customer interaction in the Customer Relationship Management (CRM) system;
- Ensure effective and timely follow-up as promised to customers;
- Manage customer complaints and feedback with a good closure;
- Perform additional or overtime duties during operational exigencies when required; and
- Assist with ad-hoc initiatives/projects as delegated by Management.
- Skills/Requirement
- Diploma/ Degree holder from recognized institution;
- Applicant along with 1+ years of customer service experience, preferably from insurance/ banking industries;
- Comfortable conversing with customers from all walks of life;
- Ability to communicate via online chat in a professional manner;
- A team player with good writing, interpersonal and communication skills;
- Relevant insurance certification will be an advantage.
The Talent Network Private LimitedBukit Merah
Our client, a well
• established MNC is seeking for a Customer Service Officer / Customer Service Assistant ( Face to Face )
• Up to $ 3,000.00 + Attractive Bonuses
• MNC/ 2 Openings / East area
Requirements
• Min a Diploma in Customer Service...
EVO OUTSOURCING SOLUTIONS PTE. LTD.Toa Payoh, 7 km from Bukit Merah
as delegated by Management.
• Skills/Requirement
• Diploma/ Degree holder from recognized institution;
• Applicant along with 1+ years of customer service experience, preferably from insurance/ banking industries;
• Comfortable conversing with customers...
Bank of ChinaBukit Merah
Responsibilities:
• Provide personalized service over the telephone to customer in call centre on credit card and banking products.
• Attending enquiry, feedback and understand customer’s need so as to provide information and solutions...