Administrative Assistant - Singapore - Toa Payoh

Summary:

We are looking for a detailed minded and energetic Administrative Assistant to support Epiq’s contract with the Singapore Courts. The business is fast-paced and requires high level of organization, communication and administration skills, and the ability to learn the workflow and culture of a niche industry in a short time.

Responsibilities:

• Update designated tracker as request forms come in for transcription wordcount, on‑time delivery (date and time of creation of transcripts) Assist in transcript production & prepare month-end reports Invoicing
• Prepare & send invoicing details to Finance team to draft
• Review and confirm invoice details before Finance issues the invoice
• Submit invoices via designated platforms if required
• Liaises with clients on invoice status
• Update error notification tracker and track error penalty credit notes
• Consolidate all turnsheets and crosscheck transcriber wordcount and other work done by the team.

Send consolidated turnsheet and reports to Finance team for chargebacks and payouts. Take on any ad hoc responsibility within the scope of this role as required

• Ensure transcripts are produced and prepared for release to parties as per due date
• Update turnsheets and assign work to transcribers; merge transcripts and do second level quality checks
• Send final transcripts to Production and save final transcripts
• Undertake transcript amendments
• Attending to case requests from ordering parties (Update Diary, due dates, case summary, case folder etc.) and following up with clients for documents etc.

Requirements:

• At least 2-3 years’ experience in office setting / Fresh University Graduates are welcomed without office experience
• Familiarity with office applications including Microsoft Office (Excel, Word, PowerPoint etc.) is crucial
• Strong verbal and written communication skills are essential
• Efficient, able to work under pressure and self-motivated
• Detail-oriented, time sensitive and accuracy
• Immediately available preferred