Sales administrator - Bukit Batok

Sales Administrator

Transport: Company transport provided from Joo Koon MRT to the office

Job Summary

The Sales Administrator is responsible in executing and supporting the sales administrative function for all inbound and outbound transactions, executing logistic/shipping operational policies, resources, standards and procedures in accordance to business and customers’ needs, and supporting sales and business department in completing the sales cycles and delivering excellent customer service.

Main Duties & Responsibilities:

• Receiving, processing, and managing customers’ online and offline orders in domestic and overseas markets, from purchase to final delivery or collection;
• Updating, and recording incoming and outgoing stocks and inventory status regularly and informing the necessary personnel on stock reorder or low stock balance;
• Planning, coordinating, and managing logistic resources and documentation to ensure timely deliveries, coordinating with and providing support to import/export function for overseas orders, and resolving escalated incidents and crisis arising from day-to-day operations;
• Providing administrative and operational support to sales and marketing functions such as preparing samples, information collection, promotion, marketing events, and such other activities;
• Understanding customer needs and requirements, maintaining a close working relationship with Key Vendors & Suppliers, delivering prompt and professional services and solutions for customers’ inquiries, requests, and complaints;
• Assist in administrative duties such as petty cash, handling office mails and other related administrative and support duties not listed here.

• Higher Nitec or Diploma in Business, Logistics, or a related field.
• 1–2 years of relevant experience in administration and logistics.
• Proficient in Microsoft Office, particularly Excel and Word.

• Meticulous, well-organized, and detail-oriented.
• Responsible, trustworthy, and positive-minded.
• Strong interpersonal and communication skills.
• Adaptable and willing to learn in a fast-paced environment.