Bukit Merah - IT Support Engineer (End User)
Ideals Recruitment Bukit Merah Full-time
Salary: Basic UP $4000 + Benefits
☑ Work Location: Central
☑ 5 Days (Office Hour) / 8.30AM – 6.00PM
☑ MNC Work Environment
☑ Good career prospect
Job Scope- Provide deskside and remote support for desktops, laptops, mobile devices, and peripherals.
- Manage Windows 10/11, Office 365, AD, Intune/SCCM accounts, and related policies.
- Deliver prompt VIP/VVIP support and ensure service excellence within SLAs.
- Perform IMAC activities, OS imaging, software deployment, and patch management.
- Maintain asset inventory, device lifecycle, and support collaboration tools (Teams, Zoom, WebEx).
- Collaborate with internal teams and vendors; document fixes and process improvements in the Knowledge Base.
- Diploma or Degree in Information Technology / Computer Science or Equivalent
- 5 Years of End User supporting role in Enterprise or Banking environments
- Experience in Intune / SCCM / MDM tools
- Familiarity with ITSM tools (ServiceNow, Remedy, BMC).
- Hands on skills in patch management, security hardening and device refresh projects
Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button
Only shortlisted candidate will be notified
Soo Kok Ee (Jeffrey)
Registration No: R1436761
AdventusBukit Merah
Job Description:
Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc...
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