Service Technical Support Engineer (Busway)
Vertiv Yishun Full-time
Provide technical support for busbar systems, including installations, upgrades, and maintenance.
- Troubleshoot and resolve issues related to busbar products, components, and systems.
- Offer on-site or remote assistance to customers for the proper setup and maintenance of busbar systems.
- Prepare and deliver technical documentation, including RCA reports, manuals, and procedures for customers.
- Ensure all busbar systems comply with safety standards and regulatory requirements.
- Support other functional teams (Sales, Product, Projects) with technical expertise, including product recommendations and feasibility studies.
- Conduct site inspections and audits to identify potential issues and recommend solutions.
- Work closely with the engineering team to provide feedback and assist with product development and improvements.
- Coordinate with logistics and operations teams to identify spare parts p/n and ensure timely delivery and support of spare parts.
- Provide training to service operation engineers, customers and internal teams on the operation and maintenance of busbar systems.
- Keep up-to-date with industry trends, standards, and technological advancements related to busbar systems.
PersolkellyChangi, 17 km from Yishun
and the development of major airport infrastructure. They also manage the operations, maintenance and improvement of airport infrastructure, specialised systems and terminal facilities.
We're seeking a skilled Technical Support Engineer to join our team working...
VERTIV (SINGAPORE) PTE. LTD.Yishun
Provide technical support for busbar systems, including installations, upgrades, and maintenance.
• Troubleshoot and resolve issues related to busbar products, components, and systems.
• Offer on-site or remote assistance to customers...
KabamSerangoon, 8 km from Yishun
Responsibilities:
• Diagnose and resolve technical issues reported by customers, collaborating with the technical team to escalate and address complex problems
• Document and report recurring issues to support continuous improvement and product...