Production Support Analyst - Toa Payoh

apartmentSaksoft Pte Limited placeToa Payoh scheduleFull-time calendar_month 
Minimum 4 years of experience working in Banking IT industry support. Experience in internet banking applications and mobile banking applications.
  • Strong team player. Flexible and being able to manage time effectively.
  • Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.
  • Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.
  • Solid understanding of ITIL methodology.
  • Support maintenance of OpenShift, container native applications and microservice design patterns.
  • Two years of experience managing or supporting OpenShift or Kubernetes infrastructures.
  • Experience with additional container, virtualization, or cloud technologies like Red Hat OpenShift Container Platform, Kubernetes, Docker, VMware vSphere, Amazon Web Services (AWS), etc.
  • Ability to manage the container platform ecosystem.
  • Assist in change review of container platform for new versions of OpenShift, Hotfixes, etc.
  • Integrate multi-functional applications into container-based support services.
  • Participate in a highly collaborative team environment, contributing to all phases of the development lifecycle.
  • Troubleshoot software code issues and report findings.
  • Review and provide feedback on project technical documentation.
  • Assist in the troubleshooting of incidents, timely follow up with development team for fixes.
  • Assist with trouble tickets with the ability to create, update, and close tickets, and track items to resolution (Remedy, Confluence, JIRA)
  • Hands-On experience in writing / debugging scripts, code, database queries

Software Engineering & Change Management.

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apartmentSaksoft Pte LimitedplaceGeylang, 4 km from Toa Payoh
with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.  •  Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.  •  Solid understanding...
apartmentNTT SINGAPORE PTE. LTD.placeToa Payoh
Production Support Analyst (Banking / UNIX / SQL / ITIL)  12.  Month Renewable Contract (NTT Payroll – Deployed at Alexandra Building ) Work Location: Alexandra Building , Singapore Job Summary: We are seeking a Production Support Analyst to provide...