Information Technology / IT Executive

About the role

You will be based in a school campus, reporting to both the school leadership team and Head of IT. This role involves Level 1 support, maintenance and resolution of hardware and software issues related to end-user laptops, servers, printers, copiers, projectors and other network issues within the campus.

• Level 1 support, maintenance and resolution of hardware and software issues related to end-user laptops, servers, printers, copiers, projectors and other network issues within the campus
• Maintain and review IT documentation, covering infrastructure, inventory, service subscriptions and contracts
• Provide input for annual IT requirements planning and budgeting
• Analyse and evaluate system and users' requirements and make recommendations for IT upgrades
• Proactively identify acquisition opportunities of new innovation initiatives in line with the strategic objectives of the school
• Undertake any other IT related assignment that may be given by the manager and/or his/her designate
• Take the lead for any IT projects including but not limited to systems migration, UAT for new systems and setups, etc.

• Diploma in Information Technology
• 1-2 years related experience
• Good understanding of Google Workspace ecosystem and Microsoft Office, HR and Financial Solutions & Antivirus software
• Familiarity with Server administration and switches configuration
• Basic understanding of cyber-security
• Ability to diagnose and troubleshoot basic technical issues
• Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance
• Previous experience in system migrations or new systems setup is a plus
• Prior experience in using iSams is a plus
• Good interpersonal skills and a team player
• Strong communication skills with all team members
• Attention to detail and focus