Key Account Manager - Oil and Gas/Energy/Marine Logistics
Logistic People (Asia Pacific) Pte Ltd Downtown Core Full-time
Company : Logistic People (Asia Pacific)
Position : Key Account Manager (Oil and Gas / Energy/Marine Logistics)
Our client, a progressive logistics company is looking to fill the following vacancy:
Responsibility:
- Supporting customers in business issues and queries to ensure customer requirements / KPIs can be met.
- Coordinate with internal team to execute the requirements of the customer.
- Proactively identify cost savings and process initiatives that would derive benefit for the customer.
- Support/execute annual account strategy plans to jointly contribute in the development of the account(s).
- Focal point in supporting client’s pricing requests/queries to ensure timely response to customer and increase customer satisfaction.
- Analyze reports to inform risk/growth opportunities for internal and external parties to enable them to adjust activities and make informed decisions.
- Support, administer and monitor processes through development of business key performance indicators with customer to ensure continuity in relations and processes.
- Cement strategic partnership with assigned strategic accounts
- Account Management, identifying new biz opportunities and grow existing biz with strategic client
- Focal point for presentations / commercial proposal to clients
- Developing industry solutions.
- Participations in RFQs.
- Taking key lead in KPI reviews, business solutions, business implementation, SOP implementation and process improvement initiatives / integration.
- Strategize pipeline in tandem to corporate objectives
- Orchestrate continuous process to augment business growth and ensuring clients service requirements are met
Requirements:
- Preferably more than 4-6 years experiences in the logistics / freight forwarding industry in a customer service/ key account management environment.
- Knowledge of Freight operations and excel at Client Key Account Management in the Oil and Gas/ EPC/ Marine logistics segment
- Knowledge and understanding of international logistics operations across multiple modes.
- Experience in client mgt
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