Senior Manager& Manager, Business Office (East/ Patient Billing)

Job Order: 1614396)

2 Vacancies!

Senior Manager Job Scope:

• Lead and oversee Community Hospital Business Office operations, including patient billing, charging, collections, subsidies, financial counselling, and revenue processes
• Ensure accurate, compliant, and timely billing, claims processing, account reconciliation, and ILTC billing operations
• Drive workflow transformation, digitalisation, process improvements, and system enhancement initiatives to improve operational efficiency, strengthen controls, and optimise manpower utilisation
• Lead CHCS/system transformation projects and operational readiness initiatives
• Develop, lead, and strengthen the Business Office team to achieve operational excellence and service quality

Manager Job Scope:

• Support the Head / Senior Manager in overseeing daily Community Hospital Business Office operations, including patient billing, charging, collections, subsidies, financial counselling, and revenue processes
• Ensure accurate and timely billing, claims processing, account reconciliation, follow-up of accounts, and ILTC billing operations
• Support workflow improvements, digitalisation, internal controls, system enhancements, and CHCS/system implementation initiatives
• Supervise and guide Business Office staff to support smooth daily operations and service delivery

• Degree in Business, Finance, Healthcare Administration, or related discipline
• Relevant experience in healthcare Business Office, billing, or operations management
• Good understanding of healthcare billing, patient charging, subsidies, and ILTC operations
• Experience in healthcare systems implementation or transformation projects preferred
• Strong leadership, communication, problem-solving, and stakeholder management skills
• Able to work independently and manage operations in a fast-paced environment

Please include the following for us to conduct an effective job matching for you:

• Earliest availability date/ notice period
• Expected & Last drawn salary

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