Technical Support Engineer / Senior Technical Support Engineer

apartmentSheng Siong Group placeYishun scheduleFull-time calendar_month 
Job Description
  • Provide technical support to end-users, resolving hardware and software issues efficiently.
  • Prepare technical report on support issues, including feedback, analysis, and recommendations for improvement.
  • Maintain, troubleshoot, and support IT equipment such as laptops, desktops, printers, network switches, and other related devices.
Requirements
  • Possess certification in Information Technology (IT) or an equivalent field with 1-5 years relevant experience.
  • Knowledge and hands-on experience in deploying network devices and managing network infrastructure.
  • Strong interpersonal and communication skills, with the ability to collaborate effectively with colleagues and stakeholders.
  • Ability to work independently as well as collaboratively in a team environment.
  • A keen interest in discovering, evaluating, and implementing new technologies.
  • Able to start work immediately or within short notice period.
  • Possess class 3 driving license would be considered an advantage.
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