Sales Coordinator cum Admin Assistant - Choa Chu Kang

Summary:

This role requires a motivated and customer-focused individual who can work effectively in a fast-paced environment.

1. Sales Coordination:

• Assist the sales team in preparing sales materials, reports, presentations, and proposals
• Coordinate sales meetings, appointments, follow-ups, and product demonstrations
• Maintain accurate sales records & databases
• Track sales performance metrics and provide insights to the sales team
• Collaborate with the sales team to identify new business opportunities

1. Tendering and Government Projects:

• Assist in preparing tender documents, proposals, and bids for government projects
• Coordinate with government agencies, contractors, and stakeholders
• Ensure compliance with government regulations, policies, and procedures

1. Administrative Tasks:

• Provide administrative support to the sales team, including scheduling, travel arrangements, and expense reports
• Manage office administration, including supplies, inventory, equipment, and maintenance
• Handle correspondence, emails, phone calls, and visitor reception
• Maintain organized filing systems, both physical and digital
• Ensure compliance with company policies and procedures

1. Customer Service:

• Respond to customer inquiries and resolve issues promptly and professionally
• Provide excellent customer service and support, ensuring high customer satisfaction
• Collaborate with the sales team to address customer needs and concerns
• Identify opportunities to upsell or cross-sell products or services

Requirements:

• Diploma or degree in Business, Sales, Marketing, or related fields
• 1-2 years of experience in sales coordination, administration, or customer service
• Excellent communication, interpersonal, and problem-solving skills
• Strong organizational, time management, and multitasking skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Strong attention to detail and accuracy