IT Specialist - Geylang
About the Company:
China United Lines Limited and CU Lines PTE LTD (Collectively referred as “CULINES”) were incorporated in 2005 and 2022, separately. With the restructuring of CULINES being complete in November 2024, the headquarters of CUNLINES was moved from Shanghai to Singapore.We have been focusing on both short and long-haul trades. In 2021, we expanded into TP and European markets. During the recent years, we have established an international network covering coastal ports in Mainland China, other countries and areas such as Hong Kong, Taiwan, Japan, South Korea, Southeast Asia, South Asia, and the Middle East.
We also have a comprehensive agency network comprising of 3rd party, joint ventures and fully owned agents that support providing customers with high quality and value-added logistics services.
We are equipped with an international management team, excellent IT system, and digital service platform. As a socially responsible enterprise, we will continue to provide customers and partners with efficient, economical, and reliable services and create more values to benefit society.During 2021, our Alphaliner ranking has improved from No. 79 to No. 23 and we became the second Chinese mainland-based carrier offering regular China-U.S. and China-Europe services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
We are looking for a hands-on and solutions-driven IT Specialist to support both our Singapore office and overseas branch offices. If you enjoy a dynamic environment— this is the opportunity for you.
End-User & Desktop Support- Provide first- and second-level support for ~150 users across Singapore HQ and remote branches via chat, email, and occasional on-site visits.
- Image, deploy, and troubleshoot Windows 10/11, macOS, and iOS devices.
- Administer Microsoft 365 (Exchange Online, Teams, SharePoint) and on-prem AD/AAD hybrid identities.
Maintain conference-room AV, IP phones, printers, and VPN clients.
AWS Cloud Management- Day-to-day operations of our multi-account AWS Organization: EC2, RDS, S3, IAM, VPC, Route 53, CloudWatch, and Lambda.
- Monitor CloudTrail, GuardDuty, and Config for compliance and security events; remediate findings.
- Support quarterly disaster-recovery drills and backup verification (AWS Backup & cross-region snapshots).
- Create and maintain KB articles, SOPs, and runbooks for both desktop and AWS tasks.
- Track asset lifecycles and forecast refresh cycles.
- Diploma or Degree in Information Technology, Computer Science, or related discipline.
- Minimum 3 years of experience in IT infrastructure, network services, and security, preferably in the offshore or maritime industry.
- Strong knowledge of network support, including Active Directory, Microsoft Windows environments (OS, Office Suite, Exchange, Office 365), and IT security practices (firewalls, antivirus, backup solutions).
- Hands-on experience with desktop setup, software installation, LAN setups, cabling, cloud services, network troubleshooting, and server connectivity.
- Experience with IT asset tracking tools, procurement planning, and budgeting.
- Good communication and problem-solving skills, with the ability to support users across cultures and time zones.
- Highly organized, with strong attention to detail and a collaborative team player mindset.
- Willing to travel internationally for IT inspections and provide technical support across multiple time zones, including outside regular business hours.
- Possesses a valid right to work in Singapore.
Please indicate the information below in your resume:
- Current & Expected Salary
- Reason(s) for leaving
- Notice Period / Availability to commence work
You may email your updated CV to hr.sg@culines.com. By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.
Equal Opportunity Employer
It is the policy of the Company to provide equal employment opportunity in conformance with all applicable laws and regulations to individuals who are qualified to perform job requirements. The Company administers its personnel policies, programs, and practices in a non-discriminatory manner in all aspects of the employment relationship, including recruitment, hiring, work assignment, promotion, transfer, termination, wage and salary administration, and selection for training.
Please be informed that only shortlisted candidates will be notified.