Technical Support Engineer (Safety Mark) (West/$4.2K) NL (ID: 674126) - Toa Payoh

Our client, a well-known company is looking for candidates for the position of Technical Support Engineer.

• Provide pre-sales support / consultation, responding to customer support requests and queries in a timely and accurate manner
• Diagnosing and troubleshooting software and hardware problems, and applying the best solutions to resolve technical issues
• Providing technical assistance for queries and issues related to computer systems, software, and hardware
• Creating technical documentation and manuals to assist other team members and users
• Support on new product certifications and renewals
• Provide support on company’s Warranty Entitlement and Claim system

• Bachelor’s Degree in Computer Science, I.T., Engineering or equivalent
• Min. 3-5 years hands on experience.
• Familiar with Microsoft Office applications.
• Strong problem-solving and analytical abilities.
• Proficiency in diagnosing hardware, software, and networking issues.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

We regret that only shortlisted candidates will be notified.

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