Technical Support Engineer - Toa Payoh

Job Summary

You will work closely with customers and internal teams to ensure the reliability and performance of our electronic products and systems.

• Provide pre-sales technical consultation and respond to customer inquiries regarding electronic products and systems.
• Diagnose and troubleshoot hardware and software issues related to electronic devices and embedded systems.
• Offer technical assistance for issues involving computer systems, firmware, and electronic components.
• Create and maintain technical documentation, manuals, and support materials for internal and external use.
• Support product certification processes and manage renewals in compliance with industry standards.

• Bachelor’s degree in Electronics Engineering, Computer Engineering, or a related field.
• Min 2 years of hands-on experience in technical support or engineering roles within the electronics industry.
• Familiarity with Microsoft Office applications and technical support tools.
• Strong analytical and problem-solving skills, with the ability to diagnose complex hardware and software issues.

Aloysius Loh

JAC Recruitment Pte Ltd

EA Personnel: R24121320