Manager / Senior Manager, Programme Policy, Finance & System Management (IDD1) - Bedok

This role demands a strong emphasis on data capabilities, requiring close engagement with both internal and external stakeholders to ensure successful programme delivery, data integrity, and continuous process improvement.

Reporting to the Team Lead, you will play a pivotal role in enhancing the impact and effectiveness of industry development initiatives.

• Lead programme roll-out by engaging and coordinating with stakeholders to implement programmes and policies, ensuring accurate gathering and reporting of training statistics.
• Drive data extraction and interpretation efforts to support programme interventions and delivery, leveraging data to inform strategic decisions.
• Review and refine operational policies, identifying opportunities for process improvements to enhance programme efficiency.
• Conduct comprehensive evaluations of programme impact, regularly reviewing and assessing programme effectiveness to inform strategic direction.
• Spearhead CET interventions by collaborating with internal stakeholders to develop and execute sector-specific support plans.
• Effectively communicate findings and recommendations to stakeholders, facilitating the implementation of improvements and driving change initiatives.

• Oversee system transition activities, ensuring seamless data preparation, cleansing, and integrity for programmes, agreements, and courses in the Training Grant System.
• Lead user requirements gathering and user acceptance testing to ensure system functionality aligns with strategic objectives.

• Monitor and manage programme budgets, cashflow utilization, and project outcomes to ensure financial accountability and strategic alignment.
• Oversee Customer Relationship Management (CRM) cases, ensuring timely and effective responses to enhance stakeholder satisfaction.
• Review and maintain user permissions for various systems, ensuring security and accuracy.
• Lead efforts to improve knowledge management processes within the division, fostering a culture of continuous learning and innovation.
• Develop and implement innovative solutions to streamline processes, driving efficiency and productivity across teams.

Requirements:

• Possess the required competencies to execute the job duties proficiently
• Minimum 5 years of relevant experience, preferably in programme management or industry development with a strong focus on data capabilities.
• Strong command of English for both oral and written communication.
• Experience in data analysis,interpretation And and strategic application.
• Proven project management skills with a track record of successful programme implementation.
• Personal attributes: Fast learner, open-minded, resourceful, meticulous, collaborative, driven, and adaptable to a fast-paced environment.
• Demonstrated experience in stakeholder engagement and collaboration at a senior level.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.