[ref. k70128318] Technical Support Executive - Toa Payoh

apartmentRoca Bathroom Products placeToa Payoh descriptionTemporary calendar_month 

Role Description

This is a full-time on-site role for a Technical Support Executive located in Singapore Office. The Technical Support Executive will be responsible in facilitating product testing to ensure compliance with Singapore Standards, conducting both on-site and off-site installation and technical training, and providing support to resolve issues at project sites and test laboratories.

It also includes managing product-related matters across various project locations and ensuring timely documentation of servicing, claims, and project activities.

Qualifications
  • Bachelor's degree in Engineering, or a related discipline is preferred
  • Analytical Skills and Troubleshooting skills
  • Customer Support, Technical Support, and Customer Service skills
  • Excellent communication and interpersonal skills
  • Minimum 2 years of working experience in project management or technical support will be an added advantage.
  • Knowledge of the technical aspects of sanitary ware, fittings, and accessories is preferred.
  • Resourceful, with the ability to collaborate effectively with test laboratories, consultants, plumbers, and contractors.
  • Possession of a personal vehicle (motorcar or motorcycle) is required.
  • A proactive and reliable team player within a dynamic multinational environment.
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