[ref. r22516018] #urgent openings- it support / technical support desktop - Toa Payoh
ITCAN PTE. LIMITED Toa Payoh
Job Description & Requirements
- Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
- Provide First Call Resolution (FCR) technical support
- Troubleshoot and investigate cause of user’s problem
- Update work information with all troubleshooting steps used in the ticketing system
- Set Incident to “Resolved” if User’s problem has been solved
- Reassign ticket if agent is unable to resolve ticket
RF360 SingaporeToa Payoh
IT.
• Contribute to long-term support planning for cybersecurity activities (0.2 FTE).
• Troubleshoot and resolve IT technical issues.
• Maintain high-quality service delivery and consistent service reliability.
• Collaborate with Fab Operations and other teams...
RECRUIT EXPERT PTE. LTD.Toa Payoh
Our client is a leading provider of maritime energy solutions.
• Oversee the Microsoft 365 environment to ensure optimal performance, security, and reliability.
• Monitor system health, troubleshoot issues, and provide support to users both...
PersolkellyBukit Batok, 10 km from Toa Payoh
productivity tools, antivirus software, email clients).
• Maintain a record of all IT equipment inventory and ensure regular updates, repairs, or replacements are carried out.
2. Network and Connectivity Support:
• Ensure stable network connectivity (Wi-Fi...