BUSINESS OPERATION MANAGER #SGUnitedTraineeships #SGUP

Job Summary

The Business Operation Manager manages company-wide business operations, ensuring smooth hiring, budgeting, project guidance, and process improvements to drive timely delivery and revenue growth.

• Collaborate with internal teams and clients to ensure electrical products are delivered on time according to client requirements and report and resolve issues with the Director
• Assess current business operations to identify gaps and opportunities, propose new business ideas to improve revenue margins, support deal structuring and pricing through business-value analysis, and negotiate proposal prices
• Coordinate with assigned teams and partners to manage electrical and safety matters within timelines, delivering quality client service
• Liaise with the Director to review production workflows and recommend improvements to foster a positive and dynamic work environment
• Develop leadership and people management skills by guiding work teams on projects
• Identify and address potential problems and opportunities by collaborating with internal teams and partners
• Develop plans to implement technologies such as CRM and accounting software to organize and enhance productivity
• Learn to write operational management reports to improve forecasting, budgeting, and provide timely operation and sales updates to management
• Clearly and professionally explain company services to prospects and maintain a professional attitude when engaging with customers
• Conduct competitor research on electrical and UPS system products to maintain market competitiveness
• Communicate key points effectively and negotiate with clients while building rapport

• Operation management skills to understand key operational requirements and deliver services on time
• Business management skills to support company growth
• Time management and multitasking skills to handle multiple responsibilities efficiently
• Strong interpersonal and communication skills to engage effectively with clients and teams
• Problem identification and resolution skills to improve company processes
• Skills to achieve productivity and efficiency improvements
• Professional report writing skills for clear and effective documentation
• Negotiation and consultative sales skills to support business deals
• Market knowledge to stay competitive
• Communication and negotiation skills to build client relationships

• Duration of Traineeships: 6 months
• Approved Training Allowance: Mature Mid-Career Individuals - $3800
• Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship: Mid-career individuals from any qualification level can apply.