Assistant Manager, Facilities Management

Senior Executive / Assistant Manager, Operations & Facilities Management

Role Summary

The Senior Executive / Assistant Manager, Operations & Facilities Management is responsible for overseeing facility operations and supporting clinic operations across the organisation’s offices, clinics, and healthcare facilities. This includes lease management, renovation and setup, licensing compliance, and maintenance.

The role also supports operations and new projects, with responsibility for budget planning, cost control, and approval processes to ensure facilities are operationally ready, compliant, and delivered on time and within budget.

This role requires hands-on experience in multi-site operations, clinic setup, or project management, and is not limited to building maintenance functions.

1. Facilities & Maintenance

• Oversee day-to-day facilities operations across all facilities
• Manage preventive and corrective maintenance works
• Liaise with contractors/vendors to resolve facilities-related issues
• Ensure facilities meet operational, safety, and regulatory standards
• Oversee general facilities management and workplace upkeep for HQ

1. Lease Management & Approvals

• Track lease expiries and manage timely renewals
• Engage landlords and support lease negotiations to achieve commercially viable terms
• Prepare and seek internal approvals for lease renewals and key commercial terms
• Manage facility relocations, reinstatements, and closures
• Ensure proper documentation and timely recovery of security payments

1. Renovation, Setup & Project Management

• Manage end-to-end clinic and facility setup, relocation, and closure projects
• Coordinate layout planning with Operations and stakeholders
• Source, evaluate, and negotiate contractor quotations
• Ensure all projects are delivered within approved budgets and timelines
• Prepare and seek approvals for renovation budgets and project awards
• Monitor project costs and manage variations within approved limits

1. Budgeting & Cost Control

• Support annual facilities and CAPEX budgeting (e.g. renovations, maintenance, equipment)
• Track and monitor expenditure against approved budgets
• Monitor, report, and present budget performance and variances to management
• Identify cost optimisation opportunities and ensure cost discipline
• Provide cost estimates for new projects and expansion plans

1. Licensing & Compliance

• Manage application and renewal of licences (e.g. MOH, NEA, MOM, EMA, BCA)
• Coordinate inspections and ensure regulatory approvals
• Maintain and track licence expiry dates to prevent lapses

1. Vendor & Contractor Management

• Source and manage contractors for renovation and maintenance works
• Ensure competitive pricing through multiple quotations
• Monitor vendor performance, cost, and timelines
• Resolve issues and ensure quality delivery

1. Equipment & Infrastructure Management

• Coordinate sourcing and procurement of clinic equipment (medical and non-medical)
• Ensure equipment purchases are within approved budgets and aligned with operational needs
• Liaise with vendors for delivery, installation, and commissioning
• Ensure operational readiness of all equipment prior to facility opening

1. Utilities & Infrastructure

• Coordinate setup and termination of utilities (e.g. SP Services, telecoms)
• Oversee signage installation and infrastructure readiness
• Monitor electricity bulk purchase renewals for relevant locations

1. Cross-Functional & Project Support (Secondary Role)

• Support Operations and Business Units in clinic and facility expansion and relocation
• Assist in sourcing new locations and feasibility assessments
• Support new initiatives (e.g. mobile clinics, new service setups)
• Ensure operational readiness for new clinic and facility openings

1. Finance, Procurement & Legal

• Raise purchase requisitions (PRs) with supporting documentation
• Prepare cost justifications and approval papers where required
• Review invoices and resolve discrepancies
• Support rental payments and financial coordination
• Coordinate with in-house legal on Directors’ Resolutions and lease-related matters
• Review and support lease documentation, including Letters of Offer and Tenancy Agreements, in coordination with Legal

• Degree/Diploma in a relevant discipline (e.g. Operations, Business, Engineering, Project Management)
• 2–3 years of relevant experience in facilities, operations, or project management (healthcare or multi-site environments preferred)
• Experience in lease management, renovation, budgeting, and licensing preferred
• Strong stakeholder management and negotiation skills
• Good interpersonal skills
• Able to manage multiple projects and budgets independently

• Healthcare experience and familiarity in MOH / HCSA / NEA licensing, etc
• Experience in clinic setup, or multi-site operations
• Familiarity with commercial / HDB / mall leasing environments