Customer Service Officer - Toa Payoh

We are looking for a customer service officer in the freight management. The candidate should posses experiences in preparation of shipping documents.

Responsibilities:

• Takes in orders from local and overseas, process booking with shipping carriers and vendors
• Ensure smooth operation of airfreight and sea freight shipment, Import, export and crosstrade
• Maintaining a good relationship with internal and external stakeholders which includes agent and new/existing customers, cross-functional team
• Handle, attend and resolve all customers complain and enquires
• Prepare full set shipment documentation
• Other ad-hoc jobs as assigned

Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma
• Require in both written and spoken English and Chinese to liaise with Chinese speaking clients

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251 WGT Group

Registration No | R22111484 Ketty Lim