Director of F&B - Toa Payoh

Reporting to the General Manager, you will be responsible for managing the daily operations of all F&B services, ensuring adherence to budgetary guidelines. Your main objective will be to drive sales and revenue by delivering outstanding customer satisfaction and fostering strong employee engagement.

Responsibilities:

• Create and implement innovative concepts that elevate the overall guest experience.
• Partner with the executive team to develop and execute effective operational strategies.
• Oversee daily F&B operations, ensuring they align with budgetary guidelines while upholding the highest standards of quality and service.
• Design and refresh menus, manage procurement, and continually seek ways to improve operational processes.
• Lead, train, and inspire F&B staff, fostering a culture of continuous learning and collaboration across departments.
• Ensure adherence to all food, health, and safety regulations.
• Manage all food outlets, ensuring each is run efficiently by the respective teams.
• Promote flexible work practices, emphasizing multi-skilling and cross-functional support to optimize resource utilization.
• Monitor daily revenue performance, implement upselling strategies, and propose innovative promotions to drive profitability.
• Develop and execute marketing initiatives, events, and promotions to attract and retain guests, maximizing revenue and profits.
• Lead and mentor a team of culinary and service professionals, cultivating a culture of creativity and excellence.
• Carry out other tasks as delegated by the immediate supervisor.

Requirements:

• A Degree or Advanced Diploma in F&B Services Management, Hospitality Management, or a related field.
• A minimum of 5 years of relevant experience in the hospitality industry.
• In-depth knowledge of creating engaging concepts and operational strategies for hospitality environments.
• A creative mindset with a strong passion for culinary trends and innovation.
• Exceptional communication, organizational, and leadership skills.
• Proven ability to develop teams and maintain high levels of guest satisfaction.
• Familiarity with various software programs, including MS Office and POS systems.
• A certificate in Food Safety Management Systems (FSMS) is a plus.
• Results-oriented with a strong service focus.
• Only Singaporean candidates will be considered.