Sales & Marketing Executive / Officer
SETSCO Bukit Batok Full-time
Sales & Marketing Executive / Officer
(NDT / Inspection Services)
Job Scope & Responsibilities
The Sales & Marketing staff is responsible for driving business development through regular client and site visits, managing client relationships, preparing quotations and tenders, and coordinating closely with internal teams to ensure successful job award and execution.The role involves both commercial and technical coordination to support sales growth in NDT and inspection services.
Key Responsibilities- Liaise with clients to understand technical and commercial requirements
- Conduct regular client and site visits to assess scope of work, build relationships, and identify new business opportunities
- Gather site information and coordinate technical requirements for quotation and tender preparation
- Prepare and create accurate quotations using SAP S/4HANA
- Follow up with clients on submitted quotations, clarifications, and commercial matters
- Coordinate and follow up on all quotations with the Operations Team and clients until jobs are awarded
- Manage and support tender preparation and submission, including technical and commercial documentation
- Coordinate with internal departments (Operations, QA/QC, Engineering, Finance) to prepare and submit quotations, tenders, and contracts
- Ensure quotations, tenders, and contracts comply with client specifications, quality standards, and company procedures
- Maintain proper documentation and records for quotations, tenders, contracts, and awarded jobs
- Support contract negotiations, revisions, and clarifications with clients as required
- Monitor sales pipeline and provide regular updates on quotation and tender status
- Develop and maintain strong, long-term relationships with clients to support repeat business and growth
- Diploma or Degree in Sales, Marketing, Engineering, NDT, Inspection, or related field
- Preferably with Sales / Marketing experience in NDT, Inspection, Testing, QA/QC, or Engineering Services
- Experience in quotation preparation, tender submission, and contract coordination
- Familiarity with SAP S/4HANA (Sales / Quotation module) is an advantage
- Good understanding of coordination with Operations, QA/QC, Engineering, and other internal departments
- Experience handling industrial, marine, oil & gas, construction, or manufacturing clients will be an advantage
- Strong communication, interpersonal, and coordination skills
- Able to work independently and manage multiple quotations and tenders simultaneously
- Willing to attend regular client meetings and site visits
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
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