Business Operations Analyst

You will also play a crucial part in supporting decision-making related to manpower planning and contract budget compliance. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to manage multiple responsibilities efficiently.

This position offers continuous learning and professional development opportunities, including a clear pathway to progress toward a Portfolio Manager role, as well as broader career growth through a talent development roadmap which supports cross-functional moves and future leadership opportunities.

Responsibilities:

Contract Management:

• Maintain and update records of contracts and contract-related data.
• Track key contract milestones, deliverables, and effort usage.
• Liaise with relevant stakeholders to ensure contract compliance.

Project Effort Tracking:

• Monitor and track project resources’ effort allocation across multiple projects.
• Identify and flag effort overrun or underutilization issues.
• Consolidate time and effort reports from various sources.

Data Handling & Analysis:

• Extract, input, and validate large volumes of data with high accuracy.
• Use Excel and other tools to generate regular reports and dashboards.
• Provide insights, forecasts and trends on contract usage and manpower utilization.

Stakeholder Collaboration:

• Work closely with Project Managers, team members, and PMO team to gather data and clarify information.
• Communicate findings clearly and professionally to senior management.
• Assist in preparing presentations and reports for internal review and decision-making.

Administrative and Communication Support:

• Handle miscellaneous tasks to support the overall efficiency of the PMO.

Must Have:

• Bachelor’s degree in Business Administration, Information Management, Mathematics, Statistics, Finance, Economics, Computer Science, Engineering or a related field.
• Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, charts, conditional formatting, etc.).
• Strong attention to detail, organizational, and time management skills.
• Strong problem-solving skills and keen business acumen.
• Excellent verbal and written communication skills.
• Bilingual in English and Mandarin to facilitate communication with Chinese-speaking associates.

Good to Have:

• Familiarity with contract administration and effort tracking concepts.
• Familiarity with Microsoft Power BI, Tableau, SQL, or other analysis/reporting tools.
• 2+ years of experience in a similar business operations, PMO support, project coordination, contract management, or data analysis role.

• Be part of a dynamic and innovative tech company.
• Continuous learning and professional development opportunities, including a clear pathway to progress toward a Portfolio Manager role.
• Opportunities for cross-functional career moves and long-term leadership growth.
• Gain hands-on experience in project portfolio management involving diverse projects with a global reach.
• Work alongside experienced professionals in a collaborative and supportive work environment.