Senior Manager, People & Culture

So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

The Senior Manager, People & Culture is a strategic and hands-on HR leader who partners with senior stakeholders to align people strategies with business priorities. Reporting to the Senior Director, People & Culture, this role works closely with business leaders and Centres of Excellence (COEs) to anticipate workforce needs and deliver impactful, end-to-end HR solutions across the employee lifecycle.

With accountability for key initiatives such as workforce planning, organisational design, performance management and remuneration, the role ensures high-quality, timely delivery of outcomes that drive organisational performance. Acting as a trusted advisor and coach to leaders, the Senior Manager also champions innovation, process optimisation and continuous improvement to build leadership capability and create sustainable, value-adding people solutions.

Key Responsibilities:

• Understand business strategy and collaborate with People & Culture Leaders to align HR capabilities, shape innovative strategies and define clear roadmaps to achieve organisational goals
• Partner with business leaders and Finance to shape workforce strategy, oversee headcount governance and ensure sustainable staff cost management
• Co-create and implement high-impact HR solutions across the full employee lifecycle to enhance organisational performance and support transformation
• Provide end-to-end project leadership and governance across multiple, concurrent HR initiatives, ensuring HR initiatives are delivered on time, within budget and to high-quality standards
• Address complex organisational and people challenges through critical and lateral thinking, escalate issues when required
• Build strong partnerships with business leaders and COEs, influencing and engaging stakeholders through a customer-centric approach
• Champion continuous improvement and digital enablement, leveraging technology and AI to modernise and optimise HR processes
• Assume accountability for designated projects and initiatives as entrusted by the Senior Director, People & Culture

The role requires:

• Degree-qualified with IHRP-SP accreditation
• Minimum 10 years of progressive HR experience, with depth in strategic business partnering with expertise in workforce planning, performance and remuneration
• Proven ability to apply critical and lateral thinking to inform decisions and influence business outcomes
• Demonstrated track record in leading HR operational excellence and process optimisation initiatives
• Sound knowledge of regional labour legislation and evolving HR technologies
• Strategic thinker with strong critical judgement and problem-solving capability
• Ability to lead complex projects, manage competing priorities and deliver measurable results
• Influential communicator and collaborative partner with a strong customer-centric and continuous improvement mindset