Assistant Director of Human Resources

apartmentSHANGRI-LA HOTEL LIMITED placeGeylang descriptionPermanent calendar_month 

Job Summary:

The Assistant Director of Human Resources is responsible for overseeing all HR operational functions across the hotel, ensuring alignment with brand standards, local labor regulations, and organizational goals. This role provides leadership in areas such as HR policy administration, recruitment operations, payroll and benefits, employee relations, and compliance.

The position is pivotal in fostering a culture of service excellence and engagement across all departments.

Key Responsibilities:

  • Oversee daily HR functions including recruitment, onboarding/offboarding, HRIS, and employee records management.
  • Ensure compliance with employment laws, hotel policies, and internal audit requirements.
  • Partner with department heads to meet hiring needs and support workforce planning.
  • Drive employee engagement, resolve workplace issues, and handle grievance and disciplinary matters.
  • Manage payroll coordination, staff benefits, and welfare programs.
  • Support performance reviews, maintain HR compliance documentation, and track key HR metrics.
  • Lead, coach, and support the HR team; act as HR Director in their absence.
  • Manage employee union relations and ensure effective communication and negotiation with union representatives.
  • Oversee casual labor management, including management of vendors who provide the resource and partnering with line managers on their manning needs in relation to casual labor.
  • Develop and implement diversity and inclusion initiatives to promote a welcoming and inclusive workplace.
  • Monitor and report on diversity metrics and ensure compliance with diversity-related policies and regulations.
  • Provide training and support to employees on diversity and inclusion topics.

Qualifications:

  • Bachelor’s degree in Human Resource Management, Business Administration, or related field; HR certification preferred.
  • Minimum 8–10 years of HR experience with at least 3 years in a managerial capacity within the hospitality sector.
  • Good working knowledge of local labor laws, HR systems, payroll processes, and compliance requirements.
  • Demonstrated ability to lead HR operations in a fast-paced, service-oriented environment.
  • Excellent interpersonal and communication skills with the ability to engage across all levels.

Additional Responsibilities for Assistant Director Level:

  • Develop and implement strategic HR initiatives to support the hotel's long-term goals.
  • Collaborate with senior management to drive organizational change and development.
  • Lead talent management and succession planning efforts to ensure a robust pipeline of future leaders.
  • Enhance employee training and development programs to foster continuous learning and growth.
  • Monitor and analyze HR metrics to identify trends and areas for improvement.
  • Represent the hotel in industry forums and HR-related events to build a strong employer brand.

Package: Local package will be offered to successful candidate. If you are the right person, what are you waiting for? Click the apply button now!

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