Sales Support Assistant (6 months maternity cover

THE COMPANY

KOMPAN is the global leader in outdoor play and fitness areas. The KOMPAN Group's main activity is the development, production, and sale of playgrounds, outdoor sports, and fitness facilities. In addition, the company sells service and installation services in connection with product sales.

POSTITION DETAILS

MAIN FUNCTION/RESPONSIBILITIES:

• Geographical scope is whole Asia region, excl. China.
• Assist Sales Coordinator on sales support tasks, mainly related to entering data in the company’s CRM and ERP systems and replying email enquiries.
• Preparation of quotations, prepayment tax invoices, sales orders, purchase orders and invoices.
• Coordinate and tracking of sales orders, invoices and payment, ensuring accuracy and timely fulfillment.
• Filing and reporting of warranty reports and claims.
• Liaising and coordination with logistics department.

OTHER RESPONSIBILITIES AND TASKS:

• Support on ad hoc marketing activities (for example preparation of sales seminars and customer visits from abroad)

ACADEMIC (EDUCATION, TRADE QUALIFICATIONS):

• Degree/Diploma or equivalent in related field.

WORK EXPERIENCE:

• 5 years of experience in administrative and sales support.
• Strong experience working with CRM and ERP systems.
• Experience working in Business Central (BC) ERP system and Microsoft Dynamics 365 CRM system is an advantage.
• Experience in coordinating with various stakeholders, including clients and internal company departments.
• Experience working in a multinational company is preferred.

PROFESSIONAL CHARACTERISTICS AND COMPETENCIES:

• Strong organizational skills with the ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Experienced in supporting sales teams with order processing using CRM and ERP System
• Adept at problem-solving skills.
• Good verbal and written communication skills.
• Ability to effectively communicate with team members and clients.
• Capable of autonomously executing tasks with minimal oversight, demonstrating a strong ability to work independently and efficiently.
• High attention to detail ensuring accuracy in all aspects of sales documentation and reporting.

PERSONAL CHARACTERISTICS AND COMPETENCIES:

• Proactive and take initiative and anticipate needs to support sales team effectively.
• Strong team player and contribute to a positive team environment.
• Organized and detail-oriented
• Flexible and able to handle changes in priorities and new challenges in fast growth business phase
• Robust and ability to remain calm in stressful situations.