Visitor Service Ambassador (Full-time | Night Shift)

Location: Napier / Botanic Gardens MRT

• Working Hours: 7:30 PM – 7:30 AM
• Work Schedule: 4 Days On / 2 Days Off
• Salary Package:
• Basic Salary: $2,000
• ? Night Shift Allowance
• ? Monthly Performance Incentives (MPI)
• Key Responsibilities:
• Deliver warm and professional customer service to visitors
• Attend to visitors’ enquiries and provide assistance when needed
• Conduct roving patrols around the gardens and support visitor information services
• Welcome guests with a friendly and positive attitude
• Ensure visitors’ safety and assist with crowd management duties
• Detect and report safety hazards, risks, or incidents to Supervisors promptly
• Carry out service recovery professionally when required
• Support other operational duties assigned by Supervisors

Job Requirements:

• Minimum GCE O Level, NITEC or equivalent
• At least 1 year of customer service experience will be advantageous
• Enjoy working with the general public at outdoor environment
• Work experience in hospitality, tourism, attractions sectors would be preferred
• Comfortable to handle different on ground situations

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R21102746 | EA Personnel Name: Tay Hui Huang