Weekend Part Time Customer Service ($20 per hour/WFH)
Search Index Pte Ltd Geylang Part-time
3 roles
- Work from home on weekends
- Work on Weekends and Public holidays
- 8am to 5pm
- Global MNC
- Immediate Interview
- Immediate confirmation
- $20 to $25 per hour
- Contract 7 months may extend
Our client is looking for:
- Customer Service Executive
- Call Centre Agent
Job Scope:
- Responds to customer service inquiries using pre-written responses.
- Handles basic inquiries with minimal assistance
- Consistently works on and handles cases systematically as they arrive in the queue
- Collaborates with colleagues to resolve inquiries
- Manages opens cases and follows up to ensure cases are resolved within defined Service Level Targets
- Performs against set KPIs such as customer service satisfaction scoring received through survey feedback
- Handlle all cases and tasks with high quality and in line with company policies and procedures
- No telemarketing involved, purely customer service support
Requirements:
- Some customer service experience
- Those are currently pursuing studies are welcome to apply
EA License | 14C7092
EA Registration Number | R1105066
Tan Sze Min
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