Pilates Studio Coordinator - Part Time

Job Description:

This role requires strong communication skills, attention to detail, and a passion for delivering excellent customer experiences.

Responsibilities:

General Administrative Duties:

• Manage phone calls, emails, and other forms of written correspondence.
• Handle day-to-day transactions and address client queries related to billing and accounts.
• Maintain high service standards and client satisfaction to build strong relationships with clients.
• Receive and manage mail, faxes, and courier services.
• Oversee the purchasing of office supplies and ensure studio operations run smoothly.
• Register new clients and update the client database accurately.
• Act as a liaison between clients and staff regarding scheduling and appointment tracking.

Sales & Inventory Management:

• Ensure that the retail area is well-stocked and organized.
• Receive stock and deliveries while managing inventory efficiently.
• Assist in selling and promoting studio products and services.

Requirements:

• Previous experience as a client service representative or in an administrative role.
• Strong communication and interpersonal skills.
• Customer-oriented mindset with critical thinking abilities to respond effectively to different needs.
• Strong time management skills and ability to multitask.
• Interest in fitness, particularly Pilates, is a plus.
• Availability to commit to at least 15 hours per week.