Geylang - Senior Systems Analyst - Ops & support (Engeneering & ops)

apartmentSynapxe placeGeylang scheduleFull-time calendar_month6/9/25

Position Overview

We are hiring a senior systems analyst to maintain and enhance Operations efficiency, production support and enhancements for Datawarehouse / Datamart projects.

Role & Responsibilities

Manage and prioritize user queries and production issues for existing applications in Engineering and Operations
Track and resolve production support incidents
Attend user meetings to document and analyze change request requirements or conduct regular workgroup meetings with stakeholders
Perform data profiling and mapping to define data requirements for new projects or change requests
Provide support for production reports, dashboards, and metadata
Collaborate with vendors and developers to design, configure, and test enhancements per Synapxe project methodologies
Translate user requirements into analytics, reporting needs, and ETL rules for new data mart applications and enhancements
Identify and document business attributes and metrics by analyzing existing data and reporting requirements
Conduct technical data mapping for potential data warehouse sources
Execute testing phases (system integration testing, user acceptance testing) before implementation
Provide 24/7 primary application maintenance support
Assist the Project Manager in assessing technical feasibility for cost evaluations

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field
At least 4 years of experience in the IT industry, including:
Development, implementation, and maintenance of IT systems, preferably in Data Warehousing, ETL rules, data modeling, and BI applications
Operations support and business analysis experience
Strong MS-SQL and Oracle Database scripting
Experience in diagnosing, troubleshooting, and performing root cause analysis
Ability to diagnose and troubleshoot problems with BI reports and ETL processes
Experience with AWS, Data Lake, Databricks, and the healthcare domain is a plus
Able to work independently and as an effective team player with a strong desire to deliver results
Adaptable, meticulous, and possess strong analytical skills
Good communication skills (both written and spoken)
Strong team player

Apply Now

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