Operations Executive (Institutional Catering) - Bedok

apartmentPrivate Advertiser placeBedok scheduleFull-time calendar_month 

Roles Summary:

The Operation Executive will be the primary point of contact for all operations at the assigned school outlet. This role ensures smooth day-to-day functioning, manages relationships with school stakeholders, and oversees meal service for students and teachers.

As the only full-time staff on-site, the Supervisor will lead two part-time team members and take ownership of all operational tasks, including inventory and revenue management.

Job Responsibilities:

  • Ensure adherence to quality standards and health and safety regulations (Prepare 7 in 1 File for all SFA/NEA Inspection)
  • Health and Safety Compliance, ensure compliance with all health and safety regulations and standards
  • School Relationship Management: Act as the liaison between the school and the catering team; maintain positive relationships with school administrators and teachers.
  • Ensure customer satisfaction by offering excellent customer service.
  • Operational Oversight: Ensure timely meal preparation and collection for students and staff; manage daily opening and closing procedures.
  • Team Leadership: Supervise and coordinate two part-time staff; assign tasks and monitor performance.
  • Inventory & Ordering: Manage stock levels, place orders, and ensure accurate inventory records.
  • Revenue & Reporting: Track daily sales and revenue; generate operational reports; monitor wastage and implement cost-control measures.
  • Compliance & Hygiene: Ensure adherence to food safety and hygiene standards at all times.
  • Customer Service: Address customer complaints or issues promptly and professionally.
  • Ad Hoc Duties: Perform any additional tasks as assigned by the manager.

Job Requirements:

  • Certificate / Diploma in Hospitality Management or Culinary Schooling is a plus.
  • Postgraduate degree, such as an MBA or a Master's in Operations Management.
  • Proven work experience as an Assistant Manager or similar role in the hospitality industry.
  • Excellent organizational and leadership skills.
  • Familiarity with catering and banquet management software
  • Outstanding communication and interpersonal skills
  • Ability to handle and resolve conflicts efficiently.
  • Knowledge of food sanitation laws
  • Strong decision-making skills
  • Experience: Previous experience in managing cafeteria or food service operations is often required.
  • Certifications: Certifications in food safety and management (e.g., Food Safety Certification, HACCP) are advantageous
apartmentPrivate AdvertiserplaceTampines, 4 km from Bedok
Roles Summary: The Operation Executive will be the primary point of contact for all operations at the assigned school outlet. This role ensures smooth day-to-day functioning, manages relationships with school stakeholders, and oversees meal service...
apartmentPM-INTERNATIONAL HEADQUARTERS ASIA PACIFIC PTE. LTD.placeGeylang, 4 km from Bedok
in the development and distribution of high-quality products for health, fitness, and beauty. Our products enhance the quality of life for many people, and provide them with a better, healthier, and fitter lifestyle. We are currently seeking an Operations Executive...
apartmentCheongdam SkinplaceGeylang, 4 km from Bedok
and accounting software.  •  Organisation skills, independent.  •  Ability to handle sensitive, confidential information.  •  Experience in a chain outlet environment is a plus.  •  Min. 2 years of experience. Admin & Operations Executive Responsibilities...