Business Office Manager - Toa Payoh

apartmentThe Farrer Park Company placeToa Payoh scheduleFull-time calendar_month 
Job Description
  • Assist in establishment and maintenance of standard operating procedures and ensure daily control measures are in place.
  • Review and conduct audit checks on daily cashier collections, day-end closing and ensure that the Business Office team has recorded payments received from patients and client accounts.
  • Oversee the processing of credit card collections for patients’ payments and refunds.
  • Assist in the management of accounts receivables, refunds to patients, doctors' fee payments, Medisave/MediShield/Insurance reimbursements.
  • Guide business office team members on attending to patients, doctors or customers’ enquiries and feedback and correspondence with insurance providers and CPF.
  • Maintain good rapport with patients, doctors, clinic staff, insurance providers and the general public.
  • Work closely with all stakeholders in the management of patients' journey in the hospital.
  • Participate and lead in process improvement projects.
  • Perform other tasks assigned.
Job Requirements
  • Degree holder with accounting background.
  • At least 3-5 years of working experience in Business Office in a hospital.
  • Strong proficiency in Microsoft Excel applications.
  • Willing to work under pressure to meet deadlines.
  • Self-driven and motivated individual who can contribute positively within a team environment.
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