Customer Service Officer cum Admin (Maid Agency) - Up to $3,500 - Kembangan

apartmentSearch Personnel placePasir Ris scheduleFull-time calendar_month10/8/25

Position : Customer Service Officer cum Admin (Maid Agency) - Up to $3,500 - Kembangan

Location : Kembangan
Working hours : 5.25 Work Week - Monday to Friday: 10.00AM to 6.00PM, Alternate Saturday: 10.00AM to 2.00PM
Salary (commensurate with experience) : Up to $3,500 + 7-21 Days Annual Leave + AWS + WFH Flexibility from 2nd year of employment onwards
Duration : Perm
Industry : Maid Agency

Responsibilities:

Sales work for agency
Answering Customer Inquiries
Addressing questions and concerns through phone, email, chat, or in-person interactions
Investigating and resolving customer issues promptly and effectively.
Offering accurate and helpful information about products, services, and company policies.
Addressing customer grievances and concerns professionally.
Processing orders, returns, and refunds.
Keeping detailed records of customer interactions and transactions.
Developing and maintaining positive relationships with customers.
Escalating Issues: Identifying and escalating complex or sensitive issues to appropriate personnel.
Keeping up-to-date on company products, services, and policies.
Gathering customer feedback to improve service quality.

Requirements:

Good verbal and written communication skills in English and Malay to liaise with Melayu speaking associates
Must be willing to take CEI FDW course and exam
No experience required, training will be provided

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

electric_boltImmediate start

Customer Service Officer

apartmentCrestar Education Group Pte. Ltd.placeJurong East, 24 km from Pasir Ris

Job Summary: The Customer Service Officer plays a vital role in supporting the School Head in the daily operations of the school. This multifaceted role encompasses a wide range of responsibilities, including enrollment activities, class management...

local_fire_departmentUrgent

Customer service officer - Geylang

apartmentKYOCERA DOCUMENT SOLUTIONS SINGAPORE PTE. LTD.placeGeylang, 9 km from Pasir Ris

scanning to file if required • Attend ad-hock assignment Requirements: • Knowledge on Microsoft office • Able to generate reports • Familiar with administrative duties • Good interpersonal and multi-task skills • Customer service oriented Fast learner...

thumb_up_altRecommended

Customer Service Officer

apartmentEuropAce SingaporeplaceChangi, 5 km from Pasir Ris

interpersonal dialogue • Liaise with third-party service contractors for appointment scheduling and spare parts • Data entry for customer information, feedback and goods returns and exchanges • Sell new and refurbished products in the showroom JOB BENEFITS...