(Wlds) Operations customer service manager (tuition)

apartmentTHE WRITER'S PLACE (J10) PTE. LTD. placeChoa Chu Kang calendar_month7/11/25

We are looking for a results-driven manager (operational excellence & sales growth)

Branch: Woodlands

Job Highlights

No Sundays, Centre Holidays
Yearly salary increment, Work-life balance, Medical/dental
THE WRITER'S PLACE, The Specialist in Creative Writing
Premier English Writing School

THE WRITER'S PLACE has built a trusted reputation as Singapore’s specialist in English Creative Writing for primary school students since 2009. With over 5,000 students empowered and counting, it is known as The School of Writing by parents. Focused composition lessons are fun, interactive, and designed to make learning easy while driving examination success!

Our top-notch curriculum helps students boost their English grades with students often improving by at least one AL band—some even making the leap from AL2 to AL1. Recognised as “Best in Honing Creative Writing Skills” by Parents World Singapore, The Writer’s Place is committed to championing young writers; nurturing mastery in English!

Job description:

Sales: Recruitment and enrolment of students
Customer service: Answering customers' enquiries and feedback
Adminstrative: Provide adminstrative and operation support
Management duties
Details upon interview

Job requirements:

Strictly only Singaporeans/PR may apply (due to quota)
Must be able to work tuition centre operation hours ie. weekday nights and Saturdays
Required to speak English and Mandarin (to liaise with Mandarin-speaking customers)
Female candiates (required to accompany girls to toilet)
Excel in multi-tasking, remembering details, problem solving
Well-spoken, enjoy speaking to customers
Good at sales and follow up
Self-driven, organised, confident, initiative

Work days/Location:

Tues- Fri (10.30am-7.30pm ) & Sat (8.30am-5.30pm)
Centre is closed: Mon, Sun, PH
Woodlands Galaxy Community Club (5 min walk from Admiralty Mrt)
Junction10 mall (Bukit Pajang Mrt)

Job Details & Benefits:

CPF contribution
Paid annual leave
Paid sick leave
Paid Public Holiday
Good medical and dental benefits
Work-life balance
Centre holidays on top of annual leave
Probation 3 months

Positions available:

Customer Service Associate, English & Writing Teacher Specialist (full-time/part-time)

Join us if you can be a driver of success! lnterested candidates, please send inyour resume along with Expected Salary. We regret that only shortlisted candidates will be notified.

www.thewritersplace.com.sg

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